Privacy Policy

1. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide when you:

• Fill out our contact form or request a consultation
• Subscribe to our newsletter or marketing communications
• Engage our professional services through a contract or agreement
• Communicate with us via email, phone, or other channels

The types of personal information we may collect include:

• Full name and job title
• Company name and business address
• Email address and phone number
• Project requirements and technical details shared during consultations

Automatically Collected Information

When you visit our website, we may automatically collect certain information, including:

• IP address and geographic location (country/city level)
• Browser type, operating system, and device information
• Pages visited, time spent, and referral source
• Cookies and similar tracking technologies (see Section 5)

2. How We Use Your Information

We use the information we collect for the following purposes:

• Service delivery: To provide, maintain, and improve our IT infrastructure, cybersecurity, cloud, and consulting services
• Communication: To respond to your enquiries, send project updates, and provide customer support
• Marketing: To send relevant information about our services, industry insights, and company updates (with your consent)
• Analytics: To understand how our website is used and improve user experience
• Legal compliance: To comply with applicable laws, regulations, and legal processes
• Security: To detect, prevent, and address technical issues, fraud, or security threats

3. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service providers: With trusted third-party vendors who assist in operating our website, conducting our business, or servicing you (e.g., email delivery services, cloud hosting providers), subject to confidentiality agreements
• Legal requirements: When required by law, regulation, legal process, or governmental request
• Business transfers: In connection with a merger, acquisition, or sale of company assets, your information may be transferred as part of the transaction
• Consent: With your explicit consent for any other purpose not listed above

4. Data Security

We implement industry-standard security measures to protect your personal information, including:

• SSL/TLS encryption for all data transmitted through our website
• Access controls and authentication mechanisms for internal systems
• Regular security assessments and vulnerability testing
• Employee training on data protection and privacy best practices
• ISO 27001 certified information security management system

While we strive to use commercially acceptable means to protect your personal information, no method of transmission over the Internet or method of electronic storage is 100% secure. We cannot guarantee absolute security.

5. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to:

• Essential cookies: Enable core website functionality (e.g., page navigation, form submissions)
• Analytics cookies: Help us understand website usage patterns through services like Vercel Analytics
• Preference cookies: Remember your preferences and settings for a better experience

You can control cookie settings through your browser preferences. Disabling certain cookies may affect the functionality of our website.

6. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

• Access: Request a copy of the personal data we hold about you
• Correction: Request correction of inaccurate or incomplete data
• Deletion: Request deletion of your personal data, subject to legal retention requirements
• Objection: Object to the processing of your data for direct marketing purposes
• Portability: Request transfer of your data to another service provider in a structured format
• Withdrawal of consent: Withdraw previously given consent at any time

To exercise any of these rights, please contact us at info@seq-nee.com.

7. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements. Contact form submissions are retained for up to 24 months. Client project data is retained as per contractual obligations.

8. Third-Party Links

Our website may contain links to third-party websites or services (e.g., Google Maps, social media platforms). We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

9. Children's Privacy

Our website and services are not directed at individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child, we will take steps to delete it promptly.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, or legal requirements. The updated version will be posted on this page with a revised "Last updated" date. We encourage you to review this policy periodically.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: